Maymom always cares about mothers' needs on the path of breastfeeding. For years, we hear mothers' voice for customized, comfortable and easy- to- use tools. Maymom products feature safety, efficiency and credibility that you can count on.
Q: Is the breastshield detachable from the bottle connector?
A: No. This breastshield is ONE-PIECE design. Such a design leaves no seams for air leaking and no chance of dropping milk. The disadvantage is that it can't be used with some home-made hands-free bras.
Q: Can I use a hands-free bra with this kit?
A: Yes and no. Being the one-piece design, the breastshield is only compatible with some hands-free bras on the market, like Simple Wishes. You will change the way you are used to inserting the Medela two-piece shield into the bra. However, some home-made bras do not have an optimal design in the opening, thus they cannot be used with this kit.
Q: How do I choose the breastshield size?
A: Firstly, measure your nipple diameter (ND). You can use any available nipple ruler on the market or Maymom has one that you can download to print. Ideally, we suggest that the measurement be done right AFTER a pumping session; then first try a breastshield that is 1-2 mm larger than your ND. If you happen to measure the ND BEFORE pumping, then try a breastshield size 2-4mm larger. Because the nipple elasticity of each mother is different, this suggestion is only a start. The best fit of a breastshield can never be learned until you actually try one out. If you are still not sure, consult a lactation consultant.
Q: Where can I find the size marking on the breastshield?
A: It is marked at the end of the nipple tunnel.
Q: Why is there no suction or low suction power?
A: 1. Please check if you have installed the valve and membrane. Many new mothers forget to do so.
2. When installed, make sure the membrane is facing the same direction of the Maymom logo on the breastshield.
3. Make sure the membrane can lay flat on the valve when it is in the in-use position (meaning the valve opening is pointing upside, not sideways).
4. Make sure the air path in the breastshield is not blocked.
5. If you can't solve the issue, contact the seller with a photo of your setup for help.
Q: Can I boil the parts in water?
A: Yes, EXCEPT tubing. Before using for the first time and once daily, sterilize all parts with water steam for 15 minutes or in boiling water for 5 minutes. After each use, disassemble all parts, clean with soapy water, and rinse with tap water. When using boiling water, make sure to cover all parts with water to avoid melting. For tubing cleaning, refer to the enclosed instructions.
Q: Are they dishwasher safe?
A: You may dishwash breastshields, valves and membranes on TOP rack with LOW heat drying. Some parts are very small; check that no parts are missing after cleaning.
Return or exchange within 30 days from the delivered date.
1. Items received within 30 days from the delivered date.
2. Items received unused, undamaged and in original package.
3. Return shipping fee is paid by buyer.